It’s not over

isn’t life ironic?

just when i have just gone over the top with online shopping in this entry, i’m now facing the worst nightmare of an online shopper, the very kind of thing that puts aspiring online shoppers off.

paypal account is still frozen. all funds are on hold. 1st they asked for a copy of photo id and utility bill. then, a few days later, they sent me another email asking me for further informations.

1) A full description of the item that was purchased, and the value of the
item. If the payment was for a service, please describe the service purchased.
2) Please provide information regarding any relationship or business
affiliation that you have with the above party(ies). 
3) We would like to obtain as much information as possible about the above transaction(s), including any email correspondence between you and the buyer, in order to expedite this investigation.

sent all the required infos last Friday and today, got another email

Dear Leyana Mesyel Matimbun ,
We have received  the documents of explanation. Thank you for your
cooperation.

After reviewing your account, it appears that you have participated in
behavior that could be reasonably suspected of potentially illegal
activity. We ask that you immediately discontinue Foreign Currency exchange through your account unless you are receiving payment for goods or services and can provide sufficient evidence including, but not limited to, verifiable tracking information for such purchases.

This is your written warning. If you continue to engage in such behavior,
your account may be terminated. We appreciate your cooperation.

But we are sorry that your account access limitation cannot be lifted at
this time. We need more information.

***To resolve your limitation effectively,  please complete all the
following steps in one time.***

1.We will review your PayPal account, there is no need to provide document to us.

I am sorry that we cannot lift your account until your counter party
**
8@yahoo.cominsert domain onlyhad resolved his/her limitation case(s).
The transactions with this counter party include:
9BG77688AX216864G
2RT27036FV282115P

When the limitation in your counter party had resolved, please contact us to review the limitation in your account.

We sincerely sorry for the inconvenience that had caused you.

OWH MANNNN!!!!!!!!!!!!!!!!!! so the fate of my paypal account with almost RM800 worth of funds is now in the hand of the @$$**LE paypal-fund-seller. who keeps saying that RM800 is nothing compared to RM3K that he lost. And he refused to refund the money saying that it’s not him that is holding the fund, it’s paypal!

He said he was told to wait for 180 days for his account to be released and until then, the fund he transferred to me earlier [USD225] will be put on hold!

DAMN!!!!!!!!!!!!!!!!

I’m beginning to hate all these. Exciting new experience my @$$!

Maybe it’s me

Taken from Facebook status : Mimi is currently pissed off with paypal.

Why???

*no mood to write properly. will only write in point form*

Monday

a friend asked for help to buy something from the internet that requires paypal as method of payment

Tuesday

tried to pay using paypal, paypal keep displaying the card that was already removed from the list with no other option

keep trying for almost half-day, only found out in the evening that the current card hasn’t been linked & confirmed by paypal yet and had already exceed the [paypal] spending limit.

Wednesday

look for ppl who wants to sell paypal fund [yeah… and i did asked from some of you]

finally found one, bought USD 225, made the payment via maybank2u and sent an email to the paypal seller in the morning

worry the whole morning coz didn’t hear anything from the paypal seller until afternoon

finally saw him online, go and chat with him but i think he has mistaken me for somebody else, keep saying something about some form that needs to be scanned and sent to [supposedly] me – which kinda a pissed me off also, but said nothing

at about 3 o’clock in the afternoon, send me an email saying he couldn’t transfer the paypal fund coz his paypal account is frozen

at about 4.30, feel worried so asked my cousin for help to transfer fund from his paypal account by credit card. he agreed but before he sent it, i thought i should asked the paypal seller to refund my money.

he’s still online so i went to chat with him and the conversation went like this:

me : hi, regarding the paypal fund… [i’m not finished yet, he immediately answered]

paypal seller : i send now

me : eh? they unfreeze your account already?

paypal seller : got another account

me : owh… *dumbfounded*

thanked my cousin for wanting to help but i said no need to transfer coz prob solved.

the seller transferred USD220 only, USD5 short. told him, he said will send the balance soon. after half an hour, checked paypal account, funds were already available.

immediately paid for the something and felt utter bliss for finally completing pending transaction.

had quite a good nite sleep. [thought the nightmare is over]

Today

out of office until afternoon.

came back, checked email. surprised and totally upset for receiving 4 emails from paypal saying that my account has been frozen, they are currently investigating (2 emails about this) and transaction was put on hold [the buying of my friend’s something]. OWH MANNNNNN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

luckily already informed the seller about the problems i had with paypal earlier, so she told me that she’ll wait. Bless her for being so understanding and so patient.

for investigation purposes, paypal asked for a copy of my ic and a copy of recent utility bill bearing the address that i registered with them. sent. only hope they understand that BGN is the short form of BANGUNAN.

i do understand that it is their security measures, but i couldn’t help being all pissed off because i know i’m the only one handling my accounts right now and i’m 100% sure there are no frauds or what so ever. ok, maybe there are some ‘suspicious activities’ for the past few days, but rest assured all those ‘suspicious activities’ are done by me!

OMG! This is by far my worst online shopping experience ever! And it’s not even for me!

But may be it’s me bah.. if i had confirmed all my cards with paypal before, none of this would have happened, kan?

Like the seller said ONCE YOU GET IT SORTED OUT, PAYPAL IS WONDERFUL’

and i do hope so